At Bee Bharath, customer satisfaction is important to us. We take utmost care in preparing and packing our natural bee products. If you are not completely satisfied with your purchase, please read our refund and return policy below.
Returns
Due to the nature of food and natural wellness products, we do not accept returns for opened or used items.
Returns are accepted only if:
- The product received is damaged
- The wrong product was delivered
- The package was tampered with during delivery
To request a return, please contact us within 24 hours of delivery with:
- Order number
- Photos of the product/package
- Brief description of the issue
Refund Eligibility
Refunds will be processed only after verifying the issue reported.
Eligible cases include:
- Damaged product
- Incorrect item delivered
- Missing product in order
Refunds will not be issued for:
- Change of mind
- Taste preferences
- Minor packaging variations
- Delay caused by courier services beyond our control
Refund Process
Once your refund request is approved:
- Refunds will be processed within 5–7 business days.
- Amount will be credited to the original payment method.
For Cash on Delivery (COD) orders, bank account details may be required for refund processing.
Replacement Policy
In eligible cases, we may offer:
- Product replacement
OR - Store credit
OR - Full/partial refund
depending on the issue.
Cancellation Policy
Orders can be cancelled only before dispatch.
Once the order is shipped, cancellation requests cannot be accepted.
Non-Returnable Products
The following items are non-returnable:
- Opened food products
- Used wellness products
- Customized or special orders
Contact Us
For refund or return assistance, contact:
Bee Bharath Honey Bee Farm
Sorake, Karnataka
Email: support@beebharath.com
Website: https://beebharath.com